How measurement can change advertising…

The big question is this a creative director’s worst nightmare?

Direct Marketing creatives have long been forced to consider results alongside aesthetics and concept in creating ads.  Either people respond or they don’t and it is usually anywhere between 3 days (for email) and 3 weeks (for direct mail) before you find out.

Now this level of measurement is coming to advertising.  Whether it is social media reaction, % of watches versus fast forwards on DVRs, or clicks on tablets, our industry will be measured.  And it will change the creative we produce because we have been hired as professional marketing consultants to get results, not as professional designers to deliver creative.  The more we add science to our craft to match the magic of a great idea, the better we’ll all be.

Does the collective subconscious of 90 people make a better judge than 1 Gerry Moira?

♻ Retweet

Gerry Moira Chairman & Director of Creativity, Euro RSCG says that this is a great ad:

Award Winning Freelander Ad

Award Winning Freelander Ad.

He awarded it best ad of the month in The Anna’s saying “Against a long term car park of ads with shiny metal boxes, this ad employs a confident and differentiated use of illustration…”
But does it sell? We wanted to find out if it was effective in communicating key messages of ‘0% APR Typical*’ and ‘Why get a car when you can get a Land Rover?’
We tested it with 30 appropriate people recruited via in street intercepts to avoid any bias from a self-selecting sample who had opted in to be part of a market research panel. We tracked where their eyes looked and recorded their subconscious emotional reactions using facial coding whilst they looked at an appropriate publication that included the Freelander ad.

The heatmap shows what 30 readers looked at:

Eye Tracking Results From 30 Viewers

Eye Tracking Results From 30 Viewers.

And the final ad that a scientific analysis of “engagement” shows…
Final ad based on measurement

2 Replies to “How measurement can change advertising…”

  1. Interesting to note the eye-tracking is only conducted among 30 respondents – generally considered a “qualitative” sample in research, and therefore generally not considered a sample large enough to draw broader conclusions about the whole target audience.
    It is an emerging practice in reseatrch, but like everything else, the trick is in the interpretation of the data.

    1. Good point and I suppose what someone looks at would be skewed by who they are just as what they say would.

      That said, I don’t think eye tracking is trying to do what a survey does, it is more trying to do what a focus group does. It is generally accepted you need quant to follow up a set of focus groups. Although I would have people try eye tracking followed by online interaction measurement.

Leave a Reply